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Idées AgExpert Comptabilité
Status Already exists
Catégories Intégrations
Created by Guest
Created on Oct 14, 2026

ability to see emails sent from Ag Expert in my Gmail sent folder

When I email invoices or statements from the program, they don't show up in my Gmail sent folder. I have to open the program to see if they were sent or not

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  • Guest
    Oct 19, 2026

    Thank you so much, I appreciate your quick responses!

    Cheers,

    Susie

  • Admin
    Steve Tippe
    Oct 16, 2026

    Me again! I figured out a way for you to get those items showing in Gmail. If you go into your invoice settings on your Sales screen, there is an option for you to add a "Reply email" so that if users reply to you it goes to you rather than to a donotreply@Agexpert email address. There is also a checkbox to tell the system to send you a copy of the email the customer is getting. If you check that, then any inovices you send to customers would also go to your gmail inbox and you could then file those how you would normally. My apologies for not cluing into that before sending the first message.


  • Admin
    Steve Tippe
    Oct 15, 2026

    Hi there, thanks for the comment! I wanted to follow up specifically on this to explain why those items don't show where you're expecting them to.

    In order to ensure that the emailing feature worked for everyone easily, the emails are sent from AgExpert rather than users' individual email service providers or software. Because of that, there isn't any way for us to put that sent email in to your Gmail sent folder. It's possible that we might look at how to utilize users own email services in the future, but I honestly don't think that is likely. Your best option today would be to download the invoice instead and then attach it to an email originated by Gmail. It's not as efficient as sending it out of AgExpert, but it would allow you to have that extern