When I print my cheques in the payables, the cheque number does not appear. Nor does it appear when I am doing the transaction.
Admin
Steve Tippe
Oct 2, 2026
Hi Lois, I think your receivable invoice issue was a temporary issue fixed last evening. Could you please try to print the invoice again and if you still can't get it to work, call in to 1-800-667-7893 and we'll either help you get that done, or they can log the issue for the development team to address.
Regarding printing cheques and setting that cheque number, I must apologize. You were right, I'm going to work to address this but can't give you a timeline at this point. The only thing you can do right now is either go back and add the cheque number in the reference field (unless you are using this for an invoice/receipt number like I do) of the transaction or use the description as you have been. Since I don't think it's reasonable to manually enter cheque numbers on each withdrawal since it's not a certainty until the cheque is printed, I'll do some thinking on how best to enable this function and prioritize the work as soon as I can.
Thanks for replying to me and giving me the opportunity to correct my mistake!!
Thank you for replying.
Well ' I have done several cheques. There has been no sign of a cheque number anywhere. I have to put it in the description. It does it on the payroll cheques though.
Also, I have been having issues trying to do a receivable invoice. I assume it is me that is causing the issue but yesterday I tried several ways to get it to print and it wouldn't. I know it wants to e-mail it ' but I do not see where that has happened. It asks if it has been sent. If I said no, I seemed to get kicked out. If it was yes, then I couldn't do anything with it.
Hi Lois, just wanted to send you a quick note. Cheque numbers are assigned to transactions at the time of printing a cheque. This is different from AgExpert Analyst, where we put the cheque number in the refrence number box. I'll still mark this for consideration on our end, but I wanted to ensure that you were aware of how cheque numbers currently worked.
Hi Lois, I think your receivable invoice issue was a temporary issue fixed last evening. Could you please try to print the invoice again and if you still can't get it to work, call in to 1-800-667-7893 and we'll either help you get that done, or they can log the issue for the development team to address.
Regarding printing cheques and setting that cheque number, I must apologize. You were right, I'm going to work to address this but can't give you a timeline at this point. The only thing you can do right now is either go back and add the cheque number in the reference field (unless you are using this for an invoice/receipt number like I do) of the transaction or use the description as you have been. Since I don't think it's reasonable to manually enter cheque numbers on each withdrawal since it's not a certainty until the cheque is printed, I'll do some thinking on how best to enable this function and prioritize the work as soon as I can.
Thanks for replying to me and giving me the opportunity to correct my mistake!!
Thank you for replying.
Well ' I have done several cheques. There has been no sign of a cheque number anywhere. I have to put it in the description. It does it on the payroll cheques though.
Also, I have been having issues trying to do a receivable invoice. I assume it is me that is causing the issue but yesterday I tried several ways to get it to print and it wouldn't. I know it wants to e-mail it ' but I do not see where that has happened. It asks if it has been sent. If I said no, I seemed to get kicked out. If it was yes, then I couldn't do anything with it.
Have a fantastic day!!
Lois Schmidt
Jubilee Farms Ltd
(780) 349-2476
Hi Lois, just wanted to send you a quick note. Cheque numbers are assigned to transactions at the time of printing a cheque. This is different from AgExpert Analyst, where we put the cheque number in the refrence number box. I'll still mark this for consideration on our end, but I wanted to ensure that you were aware of how cheque numbers currently worked.