When adding an entry or modifying an entry in the bank reconciliation, the reconciled amount seems to glitch so you can't balance. It requires leaving the bank reconciliation and when you go back in the reconciled amount corrects itself.
Guest
Dec 8, 2025
I am also experiencing this issue. It happens when I use the bank reconciliation screen to make entries. After I enter all missing transactions from the bank rec, it shows out of balance. If I hit "save and resume later" to leave, and go back into it, it then shows reconciled (as it should have right from the beginning). This has been a problem for me for over a year.
Hi Patty, We are unable to recreate this on our end. Can you call our customer care line and we can learn more about the problem you've encountered? 1-800-667-7893
I am also experiencing this issue. It happens when I use the bank reconciliation screen to make entries. After I enter all missing transactions from the bank rec, it shows out of balance. If I hit "save and resume later" to leave, and go back into it, it then shows reconciled (as it should have right from the beginning). This has been a problem for me for over a year.
Hi Patty, We are unable to recreate this on our end. Can you call our customer care line and we can learn more about the problem you've encountered? 1-800-667-7893